Copyright, Music, Treating Fans Like Shit

My Love Affair With Spotify Is Over

There was a time when Friday meant Release Radar.

I’d open Spotify and there it was: a little digital treasure chest of new music.

Sometimes it was brilliant. Sometimes it was shit. Sometimes it was something I’d never heard of from a band I’d never heard of and suddenly I’d spent the next three weeks listening to their back catalogue.

That was the magic.

Spotify didn’t just give me music. It gave me the possibility of discovering something.

I’m not sure when that disappeared. But my love affair with Spotify is over.

Spotify won.

That’s the funny part.

It has mass acceptance. It’s become infrastructure. Music streaming isn’t some revolutionary new technology anymore. It’s plumbing.

And once something becomes plumbing, you stop asking whether it’s magical. You just turn the tap on. And the water is there.

Which raises an uncomfortable question: What happens when the thing you once loved becomes merely good enough?

Spotify keeps raising prices. The product keeps evolving. There are more features, more data, more playlists, more recommendations, more algorithms and more ways to consume music than ever before.

And yet I’m increasingly convinced that the actual experience of discovering music has become worse. That’s quite an achievement.

We’ve gone from having too little music to having virtually all of it.

And somehow I’m listening to the same records I bought thirty years ago.

The Discover playlist used to be good. Like, really good.

Eight years ago it could occasionally make me stop what I was doing.

“What the fuck is this?”

That’s the best feeling a music service can give you.

Now?

Not so much.

The recommendations increasingly feel like they’ve been generated by somebody who looked at my listening history and decided that the safest possible interpretation of it was the best one.

I listen to Thin Lizzy. Here’s some Thin Lizzy. I listen to Whitesnake. Here’s Whitesnake. I listen to Iron Maiden. Here’s Iron Maiden.

I’ve saved these songs.

So apparently Spotify thinks I want to hear them again tomorrow.

And the day after that. And perhaps in a different playlist on Thursday.

Saving a song does not mean I want to hear it every fucking day. It means I like the song. There is a difference.

The Daily Mixes are probably the perfect example. They’re not really discovery. They’re comfort food. They’re Spotify saying:

“We’ve studied your behaviour and concluded that you’d probably like the things you already like.”

Well, thanks. I knew that. That’s why I saved them.

The whole reason I use a streaming service is because I don’t want to have to manually construct my listening experience every day.

I want to be surprised. I want the obscure album. The forgotten B-side. The guitarist I somehow missed. The band from 1987 that released one great album and disappeared. The song that isn’t popular enough to have been algorithmically blessed.

I want the rabbit hole. And the rabbit hole is where Spotify increasingly feels lost.

Then there’s Release Radar.

This one hurts because Release Radar was once my favourite thing Spotify did.

Every Friday I’d go looking for new music. And now I get:

A new XYZ release from a Hindu Yogi. A new Loverboy release from a young rapper. A new Sykes release from someone who definitely isn’t John Sykes. A new Ratt release that isn’t from Ratt.

Somewhere between the artist, distributor, metadata database, record label and algorithm, something has gone spectacularly fucking wrong.

And I understand how this happens. There are thousands of artists. There are multiple artists with the same names.

There are distributors.

Labels.

Rights holders.

Metadata.

Automated ingestion.

Millions of releases.

It’s complicated.

But that’s the problem.

The system is complicated enough to explain the mistake and still not good enough to prevent it.

And every Friday, instead of opening a treasure chest, I’m checking whether Spotify has accidentally delivered somebody else’s mail.

And the music itself can disappear.

There’s another bizarre problem with the streaming age. We were promised access to everything. And for the most part, we got it.

But streaming isn’t ownership. It’s access. The music is sitting there until somebody decides it shouldn’t be.

Licensing changes. Rights change hands. Distributors disappear. Labels change. Artists change their minds. Regional agreements expire.

Albums appear. Albums disappear. Albums come back. Then disappear again.

Maybe some of the master tapes don’t even exist anymore. Maybe they burned down in one of those mysterious fires that seem to have consumed half the history of recorded music.

But here’s the strange thing: We were told digital music would solve scarcity.

Instead, we’ve created a different kind of scarcity.

The music isn’t necessarily hard to find. It’s hard to know whether it’ll still be there tomorrow.

The cloud looks permanent.

It isn’t.

Here’s where I really started to understand the problem. Ask Spotify for something simple:

“Best emotive guitar solos.”

Go on.

Do it.

You don’t get emotion. You get metadata. You get lists compiled by magazines.

Lists compiled by websites. Lists compiled from other lists. Wikipedia. “The 50 Greatest Guitar Solos Of All Time.”

And there’s the problem.

Spotify knows what an emotive guitar solo is supposed to look like in data. It doesn’t necessarily know what makes one matter.

Because how do you quantify Michael Schenker playing “Try Me”?

How do you quantify David Gilmour playing “Comfortably Numb”?

How do you explain Zakk Wylde on “Angel of Mercy”?

Mick Mars on “Home Sweet Home”?

C.C. DeVille on “Life Goes On”?

John Sykes on “Straight For The Heart”?

Warren DeMartini on “Giving Yourself Away”?

George Lynch on “Alone Again”?

John Petrucci on “Learning To Live”?

Al Pitrelli on “Blue For You”?

Gary Moore on “Empty Rooms”?

Eddie Ojeda on “The Price”?

Vivian Campbell on whatever particular piece of magic he happened to be responsible for that week during his stint with Dio.

Yngwie Malmsteen doing what Yngwie does.

Vinnie Vincent on “I Still Love You.”

Steve Rothery on “Easter.”

Bruce Kulick on “Tears Are Falling.”

Bob Kulick on “The Idol.”

Randy Piper on “Sleeping in the Fire.”

Richie Sambora on “Dry County.”

Dave Meniketti on almost fucking anything.

Adrian Smith on “Stranger in a Strange Land.”

James Hetfield on “Nothing Else Matters.”

Kirk Hammett on the outro to “Bleeding Me.”

Randy Rhoads on “Goodbye To Romance”. There are many others that I can’t think of right now.

These aren’t simply guitar solos. They’re moments. They’re performances. They’re context. They’re tone. They’re restraint. They’re excess. They’re the note that arrives half a second later than you expect.

They’re the bend that hangs in the air. They’re the player knowing when not to play. They’re everything that happens between the notes. Try putting that into a database.

And this is where I don’t buy the lazy argument that Spotify’s engineers are idiots.

They’re not.

They’re probably fucking brilliant.

They’ve built an extraordinary machine. Spotify knows what I’ve listened to. It knows what I’ve skipped. It knows what I’ve saved. It knows what people who listen to the bands I listen to also listen to.

It knows tempo. Genre. Popularity. Release dates. Listening patterns.

It can probably predict with frightening accuracy that if you listen to Judas Priest at 10:47pm on a Wednesday, there’s a statistically meaningful chance you’ll listen to Iron Maiden next.

It’s incredible.

And yet I ask it for an emotive guitar solo and it gives me an SEO list.

That’s the paradox.

The machine understands the data surrounding music extraordinarily well.

I’m not convinced it understands music.

This is where Spotify’s problem becomes everybody’s problem.

We’re increasingly trying to turn taste into data. But taste isn’t simply a collection of preferences.

Taste is memory. Context. Association. Experience. History.

You don’t just like David Gilmour.

Maybe you heard “Comfortably Numb” when you were fifteen.

Maybe you heard it when you were thirty-five.

Maybe the guitar solo reminds you of someone who isn’t in your life anymore.

Maybe you heard Gary Moore’s “Empty Rooms” at exactly the wrong moment in your life and now the opening notes carry twenty years of emotional baggage.

Spotify doesn’t know that.

And it can’t.

Because the emotional meaning of music isn’t contained inside the audio file.

It’s contained inside you.

That’s why two people can listen to the same song and hear completely different things.

And that’s why the idea that an algorithm can eventually know your taste better than you do is worth questioning.

Maybe it can predict your behaviour.

That’s not the same thing.

We lost the obsessive music nerd.

There used to be people who knew music. The guy in the record shop who’d hear you mention Van Halen and say: “You need to hear this.”

The radio DJ who’d play something you’d never heard. The bloke at school who had an album nobody else had. The friend who’d make you a mixtape.

The magazine writer who’d disappear down some obscure musical rabbit hole and drag you along with them.

They were often wrong.

And that’s what made them useful.

Algorithms want evidence.

Humans have hunches.

Humans make mistakes.

Humans have obsessions.

And sometimes an obsession is exactly what you need.

Spotify has become safe. It got too good at being Spotify.

It knows what I like. It knows what people like me like. It knows what songs are popular. It knows what songs are associated with other songs.

It knows what gets skipped. It knows what gets saved. It knows everything except the one thing I’m actually asking: Surprise me.

Not randomly. Not stupidly.

Not with another artist whose name happens to match the artist I’m looking for.

Surprise me intelligently.

Take a risk. Connect two things that don’t obviously belong together.

Tell me why. That’s what a great music obsessive does.

And then there’s YouTube, sitting there with an enormous music catalogue as well.

And YouTube has something Spotify doesn’t have in quite the same way: the internet’s collective memory.

Live performances. Interviews. Bootlegs. Old television appearances. Fan uploads. Rare tracks. Alternate mixes. Gear breakdowns. Concert footage. Someone filming a guitarist playing one obscure solo in 1989.

The ecosystem is chaotic. But chaos has advantages.

Spotify is beautifully organised. YouTube is a fucking junk drawer.

And sometimes the junk drawer is exactly where you find the thing you were looking for.

So what am I actually paying Spotify for?

That’s the question I keep coming back to. Because Spotify isn’t bad. That’s almost the problem. It’s convenient. It works.

The catalogue is enormous. The interface is good. The sound is good. The integration is good. It’s easy. (In saying all of this, I’m currently devouring the Bernie Torme history).

And that’s exactly why I’m frustrated.

I’m paying for convenience and getting increasingly less discovery.

The service is becoming more expensive while the thing I personally valued most about it seems to be deteriorating. Maybe that’s not a universal experience.

Maybe millions of people couldn’t care less about Release Radar.

Maybe most people just want to press play and hear songs they already like.

That’s perfectly rational. But I’m not most people.

And I don’t want Spotify to know me so well that it stops introducing me to things I don’t know.

We’ve never had more music. Millions of albums. Decades of recorded history.

Every obscure corner of rock, metal, jazz, blues, punk, pop, electronic music and everything else sitting inside a phone.

Humanity has created an almost unimaginable archive of sound.

And yet the technological solution to infinite choice seems increasingly to be: Here’s the stuff you’ve already heard.

That’s not discovery. That’s a loop. An echo chamber.

And the larger the database becomes, the more important curation becomes.

Not less.

Because abundance creates its own scarcity.

There is too much music. There are too many releases. Too many artists. Too many playlists. Too much content.

The scarce resource isn’t music anymore.

It’s attention.

And the service that wins isn’t necessarily the one with the most music.

It’s the one that can make me care about something I didn’t know I cared about.

I don’t want better algorithms.

Maybe that’s the wrong conclusion. Maybe I don’t need another algorithm. Maybe I need better curators.

Or weird curators. Or human curators assisted by algorithms.

Let the machines do what they’re brilliant at. Find patterns. Search billions of tracks. Surface connections.

Handle the impossible scale of the catalogue.

But let humans inject the thing machines are still terrible at: taste.

Give me the obsessive metal nerd.

Give me the person who knows every forgotten 1980s hard-rock record.

Give me the person who can tell you which pressing of an album sounds better and why.

Give me someone who has spent thirty years listening to guitar players. Someone who knows why that solo matters.

Maybe the problem is that Spotify stopped feeling like a record shop.

That might be what I’m really missing. The record shop wasn’t efficient. It wasn’t personalized.

It didn’t know my listening history.

It couldn’t calculate my predicted enjoyment of an album.

It didn’t have machine learning.

It had a bloke behind the counter who had listened to 10,000 records and had strong opinions.

And sometimes he’d hand you something and say:

“You’ll hate this.”

Then you’d buy it anyway.

And thirty years later you’d still be listening to it.

That’s discovery.

That’s the thing Spotify used to make me feel.

And somewhere along the way, the algorithm got better and the experience got worse.

So no, Spotify isn’t dead.

Far from it. It’s enormous. It’s successful. It’s going to be around for a very long time.

But my love affair with it is over.

Because Spotify has access to more music than any human being in history.

And somehow, I’m finding myself listening to the same records I bought thirty years ago.

Maybe the problem isn’t that Spotify doesn’t have enough music.

Maybe it has too much.

Maybe the problem is that somewhere inside that enormous machine, nobody knows what makes one fucking note matter.

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A to Z of Making It, Music, My Stories

Everyone Is Building Their Business On The Backs Of Artists

So all the news outlets are glossing over the 1.3 million sales of the new Taylor Swift album. As is the norm everyone in the mainstream media is trumping up the irrelevant and they are totally ignorant to the reality that exists in the music business. The reality is that more and more people are using streaming services.

So where do all of the profits go to from the 1.3 million sales. There is a common viewpoint put forward by the record labels that the music industry (which is funny how they refer to the recording industry as the music industry) is in dire straits. They blame piracy. The artists blame streaming services even though Spotify pays 70% of every dollar they get to the record labels and the music publishers. Pandora pays about 55% to 60% of every dollar they get to the record labels and the publishers.

In music, the deals between record labels and artists have two levels; a) a royalty percentage for recorded music that is sold like a CD, a VINYL album or a digital download and b) a different percentage for music that is licensed for use in a film, and other types of promotions like commercials, sporting events and so forth.

Different artists have different deals. Imagine being an artist, and the retailers get 30% of your music while the record labels keep more than 80% of the money they receive.

In the digital world, many artists like Enimen and Dave Coverdale have successfully argued that digital services are being licensed by labels and thus the licensed royalty amount should apply. Def Leppard couldn’t agree with their label and that is why their output is not on digital services. However we have current forgeries that the Def Leppard band re-recorded.

Retailers have built their business on the backs of artists. The record labels have built their business on the backs of artists. The live tour promoters have built their businesses on the backs of artists. The music publishers/rights organisations have built their business on the backs of artists. Radio has built its business on the backs of artists. It looks like everyone is building their business on the backs of artists except the artists themselves.

And how does all of this tie in to what fans of music want.

A digital music study that came out of the Nordic countries is being forgotten at this moment in time. For the uninitiated, the Nordic countries Denmark, Sweden, Norway and Finland are the earliest adopters of streaming services in a mainstream way and their growth of their recording industry is seen as a model for the rest of the world to follow.

So what we have is Spotify who has an estimated 7 million users in Denmark, Norway, Finland and Sweden. This is about 18% of Spotify’s worldwide reach. The takeaway is that 78% of Nordic Internet users are digital music consumers (an estimated 13.8 million), having used services such as YouTube, Spotify, Wimp or iTunes for accessing music content. Of those 78%, 20% said they had paid for some form of digital music, either downloads or streaming. YouTube was the most popular.

Fans of music like to listen to music for free and with each generation growing up this is more prevalent. However all of those organisations that built their businesses on the backs of music sales don’t like it. Got to give it to the technology retailers for adapting to an ever-changing marketplace. iTunes downloads are down however Apple are preparing for it with their own streaming service. Spotify is now offering one family account, which makes total sense, so expect Spotify’s premium user base to rise.

It’s a brave new fragmented world and it will be for a few more years, until streaming services in the large North American markets take a real foothold. Then watch out for a new battle to begin between artist and record label for unpaid monies.

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A to Z of Making It, Music, My Stories, Piracy

A Metal Heads Guide To The Key Of Music Success

The technology of today allows for convenient costless copying and transportation of large chunks of data across the internet. Before the rise of streaming, people were still given a raw deal when it came to digital music and forced to overpay. In Australia, an iTunes song costs between $1.69 and $2.69. This price remained the same, even when our dollar was stronger than the US dollar.

Then the ACCC, our competition watchdog launched an inquiry into these geo-blocking price restrictions. Apple went in front of the commission and stated that they didn’t set the price for music in Australia and that the price was set by the Record Labels. It was found by the Commission that there should be no reason why Australians should pay more for software and music. However, nothing has changed in relation to the prices.

When music is offered in a convenient and low-cost legal alternative, the rate of piracy drops because most people do want to support artists and the various research out there points out that is the case.

For example, let’s look at TesseracT, the band. They released a great album in “Altered State”. It didn’t sell huge amounts in the U.S, so based on the record label success model, the album is a fizzer. However, the band knows that touring is where they make their money. And that is what they are doing. Musicmetric data showed (before it went behind a pay wall) that TesseracT’s music was downloaded the most in North America via peer-to-peer Torrent networks. So guess which area’s TesseracT have toured?

Yep, North America. They are touring there again from March and April 2014. The previously toured North America between September and October 2013. Coincidence. Maybe.

In relation to Spotify, they have a combined album stream count of 1,705,734. What this means, is that if you tally up all of the album songs shown in their popular list you will get to that number.

Go on YouTube and you see that the “Nocturne” (OFFICIAL VIDEO) by Century Media Records has 302,002 views. My favourite track from “Singularity” on the Century Media Records channel has 260,817 views compared to the 130,835 on Spotify. These numbers matter. Especially for a band that plays to a niche market.

What about the band Volbeat? They fall on all sides of the equation. They are one of the most streamed metal bands out there, plus they are downloaded a lot via peer-to-peer networks and in addition to all of this, they are still selling albums in the U.S. Their “Outlaw Gentlemen And Shady Ladies” album was released on 5 April 2013 and as at 29 January 2014, it is still selling in the U.S.

Yep, that’s right, in an era were physical sales of recorded music are non-existent, Volbeat has been selling consistently for 42 weeks straight. Prior to the release of “Outlaw Gentlemen And Shady Ladies”, their previous album “Beyond Heaven, Above Hell” was still selling up to and past the release date of the new album.

From a record label point of view, this is pure gold. They have a band that can consistently sell albums and Volbeat has been doing that each week for the last three years in the very competitive US market.

That is why they are hitting the U.S market again for the third time, this time with “Trivium” and the best DIY independent band out there in “Digital Summer”.

Look at their song “Still Counting” on Spotify. It has 21,193,159 streams. On the YouTube channel of Tomas Grafström “Still Counting” has 11,725,300 views.

My favourite song “Fallen” has 12,392,089 streams. On the VolbeatVEVO channel, “Fallen” has 4,583,706 views.

“Cape Of Our Hero” from the new album has 5,838,326 streams. On YouTube, “Cape Of Our Hero” has 2,999,070 views on the VolbeatVEVO channel.

Another band that is doing great numbers both in actual sales, streams and peer-to-peer downloads is Skillet. The album “Rise” was released on June 25, 2013 and at this point in time, 31 weeks after that, it is still selling. That is what the labels want, bands that can sell week in and week out. What does the band want? They want people to listen to their music.

To compare to the current mainstream rock band, none of these bands come close to Imagine Dragons. “Night Visions” came out on September 4, 2012. 73 weeks later, the album is still moving physical albums. At this point in time the album has sold over 1.8 million copies in the US. The main songs are high on Spotify’s streaming chart. They are also very high on the peer-to-peer download lists.

Seriously their Spotify numbers are insane. “Radioactive” is at 172 million streams compared to 128 million views on YouTube. “Demons” is at 73 million streams compared to 50 million views on YouTube. My favourite “It’s Time” is at 75 million streams compared to 59 million streams on YouTube.

Music is now a game of data. The key to any artist is not how many albums or songs are sold. The key is this;

ARE PEOPLE LISTENING TO YOUR MUSIC?
ARE PEOPLE SHARING YOUR MUSIC?
ARE PEOPLE TALKING ABOUT YOUR MUSIC?
ARE PEOPLE DOWNLOADING YOUR MUSIC?
WHERE ARE THESE PEOPLE LOCATED?
MUSIC IS A RELATIONSHIP BUSINESS. DO YOU HAVE A RELATIONSHIP WITH THESE PEOPLE?

If you answered YES to the first question, move on to the next question. If you haven’t answered YES to the first question, take a step back and start writing more music.

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